Terms of Service

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For more information, contact the Color Kinetics Application Engineering group.

Commissioning Color Kinetics Applications Engineering Services To commission a Color Kinetics Applications Engineer, the Client must sign and submit an Applications Engineering Services Commission Quote and Authorization Form along with any appropriate Purchase Order information. A fourteen (14) day advance written notice and receipt of the pre-paid deposit are required for securing on-site services. Overtime Regular work hours are from 8:00 AM to 6:00 PM, and a regular workday is eight (8) hours. Work performed outside of these hours will be billed at overtime rates. Availability All commission bookings are subject to the availability of a Color Kinetics Applications Engineer. Travel Expenses The Applications Engineering Services Commission Quote and Authorization Form contains fees for travel expenses to the job site. Color Kinetics charges a per diem to cover all reasonable travel related expenses, i.e., transportation, lodging, meals, etc. The Client may opt to arrange and pay for all travel related expenses if mutually agreed upon in writing by both the Client and Color Kinetics. Pre-Paid Deposit A pre-paid deposit for a minimum of one day of service plus full travel expenses is required at the time of booking for all on-site services. Invoicing Terms Actual service time will be reconciled (minimum service blocks = one eight hour day) upon completion of the job. The Client will be invoiced for performed Applications Engineering services not covered by the pre-paid deposit. Cancellation Policy The Client will forfeit the pre-paid deposit for any cancellation made in the two (2) prior business days of the scheduled on-site service. For cancellation before to the two-day period, Color Kinetics will charge the Client for any non-refundable travel expenses. Expiration An Applications Engineering Services Commission Quote is valid for thirty (30) days from date of issue. A new quotation will be issued after this time at the request of the Client. Color Kinetics reserves the right to extend this quotation beyond 30 days.

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